Reporting pack and profitability
Two agency reports sit under Agency in the menu. Reporting packs gather one client’s month in one place: who was there, what they cost, the time they worked and what you invoiced. Profitability shows what you earn from each client, and from each service line, across a range of months.
Who can see reporting packs and profitability: Owner, Payroll admin, Payroll approver.
A member limited to some clients sees these reports for their clients only, and every total is of their clients. See Client access.
Client reporting pack
Section titled “Client reporting pack”- Go to Reporting packs.
- Choose the Client, the month and the year.
Only this client’s workers appear. Your own staff and other clients never do. The pack shows:
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Headcount by worker group at the end of the month, with each group’s service model.
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Joined and Left: each person who started, was redeployed in, was redeployed out or left during the month, with the date.
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Cost, in two parts:
- Workers we employ at this client (Model A): gross pay, employer pension and employer cost.
- Payroll we run for this client (Model B): gross pay, PAYE, net pay and employer pension.
Cost comes from locked runs only. If a run for the month is not yet locked, its cost is left out and shown as —, and the pack says which runs.
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Attendance, from approved timesheets: workers with approved time, days worked, hours worked, overtime hours, absence days, late arrivals, and timesheets approved and awaiting approval.
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Invoices for the month, with their status, service model, total and anything credited.
Profitability
Section titled “Profitability”- Go to Profitability.
- Choose the range: From a month and year to a month and year.
Each row is a client. The Whole book row totals them.
| Column | What it is |
|---|---|
| Revenue | What you invoiced the client, before VAT, less credit notes against those invoices |
| Cost | For Model A workers: their gross pay and the employer statutory cost you bear, whether or not you pass it through |
| Gross margin | Revenue less cost |
| Margin % | Gross margin as a share of revenue. A negative margin carries a minus sign |
Use the column chooser to show or hide Workers invoiced and the revenue by service line:
- Outsourcing margin (A): Model A revenue less its cost.
- Processing fees (B): Model B fees. You pay no salaries for Model B, so all of it is margin.
- Retainers (C): Model C fees, all margin.
- Placement fees (D): placement and conversion fees, all margin.
What is and is not counted
Section titled “What is and is not counted”- Only issued and paid invoices count. Cadre tells you how many draft invoices are left out until they are issued.
- Every figure is before VAT.
- For Models A to C, a credit note reduces the revenue of the invoice it credits.
- For placement fees, a credit note reduces the month it is dated in. A guarantee refund often comes months after the fee, so this avoids restating a month you have already reported.
Your own staff
Section titled “Your own staff”Below the table, Our own staff shows your own people, their gross pay and employer cost for the range. They are an overhead, never attributed to a client. The figures come from locked runs only, and Cadre lists any month whose run is not yet locked.