Work locations and verification

A work location is a place people clock in at: an office, a factory, a client’s site. When someone clocks in, Cadre checks whether they are at one of the work locations for their worksite. This page covers setting up locations, the verification rules and each person’s attendance mode.

Who can manage work locations, verification rules and attendance modes: Owner, HR admin.

Before you start

Open Time from the Work menu and choose the Settings tab. The Attendance rules are at the top, then Punctuality and flags (see Punctuality and flags), and Work locations below them.

How a clock-in is verified

A clock-in or clock-out is Verified when either:

• the phone’s position is inside the location’s site area (a point and a radius), or
• the browser is on one of the location’s office networks.

If the position shared is clearly outside every site area, and the network isn’t an office network, the clock-in is Outside the location. Cadre allows for the accuracy the phone reports, so a clock-in is only called outside when it is beyond the radius by more than that margin.

If neither check passes and Cadre can’t say where the person was (for example, no location was shared), the clock-in is Unverified.

If the worksite has no active work location, the clock-in is Not checked. That is never treated as a failure.

Only people in the On site mode, and people in the Hybrid mode on their office days, are checked. See How time and attendance works.

Add a work location

1. Click Add work location.

2. Enter a Name, such as Head office. Each name is used once per worksite.

3. If you are an agency, choose the Worksite: your organisation, or the client whose site this is.

4. Enter the Address if you want to. It is optional.

5. Set the Site area: a latitude, a longitude and a radius between 50 and 1,000 metres. Allow for phone accuracy indoors. You can:

   • type the Latitude and Longitude;
   • click Use my current location while you are standing at the site;
   • if a map is shown, drag the pin or click the map;
   • start typing the address in Find an address and choose one of the suggestions. The pin and the map move to it, and an empty Address is filled in. Check where the pin lands, then select Confirm this position, or drag the pin onto the site. You can’t save until you have done one of these: what Cadre keeps is your own confirmed pin, not Google’s position.

   Leave all three fields empty to rely on office networks only.

6. Under Office networks, add the office’s public IP addresses or ranges, one at a time, then click Add. Or click Add this network to add the network your browser is on now.

7. Click Save.

Office networks Cadre refuses

Cadre accepts only public addresses. It refuses private, loopback and other shared ranges, and ranges wider than /24 for IPv4 or /48 for IPv6, because unrelated networks share them. If Add this network is refused, your browser is probably reaching Cadre through a private network. Ask your IT team for the office’s public address.

Tip

A site area and an office network work together. Someone whose phone has a poor position fix indoors is still verified if they are on the office Wi-Fi.

Check a location’s pin

Click the map icon (Clock-ins) on a location’s row to see where clock-ins at that worksite were made from. Choose a period: 30 days to start with.

Cadre counts the clock-ins inside the site area, outside it and too imprecise to judge. When a map is shown, it draws up to the 500 most recent positions, without names: the map is for checking the site area, not the people. If most clock-ins fall outside the area, Cadre warns you that the pin may be in the wrong place. Edit the location and move the pin to where the clock-ins gather.

Edit or archive a location

• Click the pencil (Edit) to change a location.
• Click the archive icon (Archive) to stop using it. Clock-ins are no longer checked against it and it can’t be chosen for a roster. Past clock events still name it.

A location is archived, never deleted, so the record of past clock-ins stays whole. Turn on Show archived locations to see archived ones.

Set the verification rules

Under Attendance rules, choose what happens in two cases:

• When a clock-in can’t be verified: the clock-in is Unverified.
• When a clock-in is outside the location: the clock-in is Outside the location. The reason, if one is given, is shown to the approver with the timesheet.

For each, choose:

Option	What happens
Allow it and flag it	The clock-in is recorded and flagged for review on the Flags tab. This is the default
Allow it with a reason	The person must give a reason before the clock-in is recorded
Block it	The clock-in is not recorded

Click Save. Until you save, Cadre’s defaults apply. Corrections made by HR or a manager are not affected by these rules.

Set the default attendance mode

Under Attendance rules, choose the Default attendance mode and click Save. It applies to everyone without a mode of their own. An agency’s worker groups can set their own default (see Clients and worker groups).

A default is given to people when they are hired or placed into a group. Changing it later doesn’t change anyone already hired.

Change a person’s attendance mode

1. Open the person’s profile and choose the Time tab.

2. Click Change attendance mode.

3. Choose the Attendance mode. For Hybrid, choose the days they are expected in the office. The other days are remote.

4. Choose Effective from: today or later. Earlier days keep the mode they were worked under.

5. Add a Reason if you want to, then click Change mode.

Every change is kept in the History on the same tab, with who made it, when and why.

Office days for one week

For someone in the Hybrid mode, Office days by week shows their office days week by week. A manager or HR can change the office days for this week or a later week. The change is recorded with who made it. Click Back to usual days to undo it. Past weeks can’t be changed.

What Cadre keeps, and who sees it

For each clock event, Cadre keeps the verification result, the work location matched, which checks passed, any reason given and the IP address the clock-in came from, for as long as the clock event is kept.

Positions are shown to owners and HR admins for everyone, and to a manager for their direct reports only. Employees and payroll roles don’t see them. Positions are never included in any export.

Why Cadre works this way

Cadre reads a person’s location once, when they clock in or out, and only in a mode that needs it. It never tracks location in the background or monitors activity. The verification rules let you decide how strict to be.

Related

• How time and attendance works
• Rosters and shifts
• Attendance and flags
• Clocking in (employees)