Your profile

My profile holds your details: how to contact you, the account your pay goes into, and the numbers payroll files your tax and pension with. Some details you change yourself. Others go to HR first.

Who can see and update their own profile: every member, for themselves.

Open it from the menu: You → My profile. It has four tabs: About me, Bank and tax, Next of kin and Employment.

What you change yourself

Your preferred name, phone number, personal email and address change as soon as you save them.

On the About me tab, select Edit contact details.
Change what you need: Preferred name, Phone number, Personal email, Address or City. As you type your address, Cadre suggests matching addresses; choose one to fill in the address and city, or keep typing your own.
Select Save contact details.

Your work email and your state of residence are kept by HR. Ask them if either is wrong.

What goes to HR first

Your pay and your statutory filings depend on some details. A mistake in them could send your pay to the wrong account or file your tax under the wrong name. So HR checks and approves a change before it applies. Until then, your current details stay in use.

These details go to HR first:

your bank account
your tax, pension and NHF numbers: your TIN, your pension fund administrator, your RSA PIN and your NHF number
your legal name
your date of birth

Ask to change your bank account

Open the Bank and tax tab.
Under Bank account, select Request a change.
Choose your Bank, and enter your Account number (NUBAN) and your Account name exactly as the bank holds it.
Select Send request to HR.

Only the last four digits of your account number are shown on your profile.

Ask to change your tax, pension or NHF numbers

Open the Bank and tax tab.
Under Tax, pension and NHF, select Request a change.
Fill in your TIN, Pension fund administrator, RSA PIN and NHF number. Your RSA PIN is PEN followed by 12 digits. A field you leave blank clears what is recorded.
Select Send request to HR.

Ask to change your legal name or date of birth

On the About me tab, under Legal name and date of birth, select Request a name change or Request a date of birth change. Enter the new details and select Send request to HR.

What happens next

Your profile shows the request as waiting for HR. It says the change is not applied yet.
You can have one request of each kind waiting at a time. To change it, select Withdraw request and send a new one.
HR approves or rejects it. You get an email either way.
If HR approves it, payroll uses your new details from the next run.
If HR rejects it, your details stay as they were, and the email gives HR’s reason.

Your NIN and BVN

Your NIN and BVN are never shown in Cadre. Cadre keeps only a protected fingerprint of them, used to recognise the same person again.

Next of kin

HR records your next of kin. If none is recorded, tell HR who to contact in an emergency.

Your employment history

The Employment tab shows your job history with this employer, such as changes of job title or manager. You can read it but not change it.

Your punctuality

Above your employment history, Your punctuality shows how often you arrived on time for the days you were rostered, over the Last 90 days, Since you started or This year:

On time: the share of your rostered days you were on time, with your team’s share beside it for comparison.
Late, Minutes late, average, Left early, Missed clocks and Absent without leave.
Every rostered day: a small calendar, one square a day, with a key underneath. Each square says what the day was when you point at it.

A day counts as on time unless you arrived later than your shift allows or were absent without leave. Lateness or an absence that your manager or HR excused counts as on time. The figures are the ones your manager and HR see.

If you are on probation, Attendance during probation on the About me tab shows the summary your manager and HR read before they decide, with the explanations you gave.

Your notifications

Your notification choices are at the bottom of My profile. See Tasks and notifications.