Attendance and flags

Cadre compares each person’s clock-ins and clock-outs with their roster. The Attendance tab shows how punctual people are. The Flags tab lists every late arrival, early departure, missed clock and absence, so someone decides each one once: excused, or counted on the person’s record.

Who can see attendance and decide flags: Owner, HR admin, Manager.

A manager sees and decides only their own team’s flags. Nobody decides their own.

Before you start

Open Time from the Work menu. Choose the Attendance tab or the Flags tab.

The Attendance tab

Choose This week, This month or Quarter. Each runs up to today: a late arrival today shows as soon as the person clocks in, and someone who hasn’t come in is counted absent once the day is closed overnight. An agency’s HR can choose a worksite, and you can choose a department.

On time: the share of rostered days started on time, with how many days that is. Excused lateness and excused absence count as on time.
Late arrivals: how many, how many people, and how late on average.
Left early, Didn’t clock in and Didn’t clock out.
Absent, no leave: rostered days with no clock activity and no approved leave, and how many of those were excused.
On time, month by month: a bar for each month, this month in the primary colour, with the share written above it.
Today: who is in on time, in late, not in yet, absent, on leave or working remotely, as of the time shown. Lateness is measured from the start of the person’s shift on the roster, after the shift’s grace minutes. Someone who clocks in with no shift rostered today has no start time to be late against, so they show as In, no shift to check against. Give them a shift under Rosters to measure their punctuality.
Needs a conversation: people whose attendance has formed a pattern in the last 30 days, such as being repeatedly late, not clocking out, or being absent without leave. Each shows why in words, their last 30 rostered days as small bars (on time, late, absent), and On probation if they are. Select Open to go to the person.
When lateness happens: late arrivals by weekday.

Figures are Cadre’s. They are worked out from the timesheets, the roster and approved leave.

What each flag means

Flag	What happened
Late	Clocked in later than the shift’s start by more than your organisation allows. Unless you change it, that is 15 minutes
Left early	Clocked out before the shift’s end
Didn’t clock in	A clock-out with no clock-in before it
Didn’t clock out	A clock-in that was never closed
Absent without leave	A rostered day with no clock activity and no approved leave
Outside the site	A clock-in or clock-out from outside the work location’s area
Unverified	A clock-in or clock-out whose location couldn’t be verified

A flag is To decide until someone decides it, or Asked why once the person has been asked. It then becomes Excused (not counted on their record) or Counted.

Decide a flag

On the Flags tab, choose a kind of flag, such as Late. The number beside each kind is how many are still to decide.
Narrow the list if you need to: To decide, Asked why, Excused, Counted or All, a name or staff number, the dates, a worksite, or On probation.
Select a person’s name. The side panel shows the day, the shift, when they clocked in and out, their explanation, and how many flags of this kind they have had in the last 30 days.
Under Outcome, choose Excuse and pick a Reason, or choose Count it. Add a Note if you want to.
Select Save and next to move to the next flag, or Save on the last one.

If the clock record itself is wrong, for example they forgot to clock in, select Correct the clock to add the missing event, with a reason. Cadre rebuilds the day, and an undecided flag it no longer shows is cleared.

Decide many at once

Tick the flags. The box at the top ticks every flag on the page that is still to decide.
Select Excuse…, pick a Reason and add a note if you want to. Or select Count.
Select the button that confirms it, such as Excuse 3 flags. Cadre says how many it decided and lists any it couldn’t, with the reason.

Ask why

Select Ask why in the side panel, or Ask why with flags ticked. Cadre asks each person in the app to explain. Their explanation appears in the Their explanation column and in the side panel. People can only be asked about their own lateness, early departures, missed clocks and absences, not about where their phone was.

One person’s flags

All flags in this period under Recent flags on a person’s profile, and All flags on their Attendance during probation, open the Flags tab showing only that person’s flags, whatever was decided, over the same dates. The banner above the list names them; select Show everyone to go back to every flag.

Timesheet exceptions

A timesheet also carries exceptions, which you see on the Timesheets tab with Exceptions only:

Exception	What happened
Missed clock-in	A clock-out with no clock-in before it
Missed clock-out	A clock-in that was never closed. It stays in progress for a while after the shift ends, then becomes a missed clock-out. It adds nothing to the time worked until it is corrected
Unscheduled work	Clock activity on a day the person isn’t rostered to work: no roster, a day their shift doesn’t cover, or a public holiday
Outside the site area	A clock-in or clock-out whose position was outside the work location’s area, and not on an office network
Unverified clock	A clock-in or clock-out that could be checked but wasn’t verified, for example because no location was shared
Overtime spike	A day with at least the overtime you set as a spike
Absent	A rostered day that has ended with no clock activity at all. A day of approved leave is never marked absent

The exceptions depend on the person’s attendance mode:

Remote, and remote days in Hybrid: never flagged for location. The other exceptions still apply.
Timesheet entry: only an overtime spike is flagged, because hours are logged after the day.
Not tracked: no exceptions at all.
A clock-in that was Not checked, because the worksite has no work location, is never flagged for location.

An exception doesn’t stop a timesheet being approved. To fix a day, open it on the Timesheets tab and select Correct. See Timesheets.

Set the overtime thresholds

Who can set the overtime thresholds: Owner, HR admin.

On the Time page, choose the Settings tab.
In Overtime starts after (minutes over schedule), enter how far past the scheduled shift someone must work before it counts as overtime. Unless you change it, this is 30 minutes.
In Flag an overtime spike at (minutes in one day), enter the overtime in one day that should be marked on the timesheet. Unless you change it, this is 180 minutes.
Click Save.

Use whole minutes, 0 or more. Overtime is counted in full once it passes the threshold: someone who works 45 minutes over with a 30-minute threshold has 45 minutes of overtime.